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Marketing

COULD YOU BE LOSING GUESTS IN THE BOOKING PROCESS?

Once a guest finally chooses one of your rentals, are you losing them in the booking process? Identify and create a user-friendly online booking process while keeping guests excited about booking their vacation as they finalize the reservations. Analyze abandoned shopping cart activity, examine rental policy…
Gatlinburg, Marketing

COULD YOU BE LOSING GUESTS IN THE BOOKING PROCESS?

Once a guest finally chooses one of your rentals, are you losing them in the booking process? Identify and create a user-friendly online booking process while keeping guests excited about booking their vacation as they finalize the reservations. Analyze abandoned shopping cart activity, examine rental policy…
Marketing

BUILDING THE RELATIONSHIP WITH GUESTS BEFORE, DURING AND AFTER THE VACATION

With more guests going straight to the property, it is increasingly difficult to build a trusting relationship with them that keeps them coming back year after year. Using email and SMS/text messaging, we’ll discuss how to connect and interact with guest with information that communicates trust…
Marketing

BUILDING THE RELATIONSHIP WITH GUESTS BEFORE, DURING AND AFTER THE VACATION

With more guests going straight to the property, it is increasingly difficult to build a trusting relationship with them that keeps them coming back year after year. Using email and SMS/text messaging, we’ll discuss how to connect and interact with guests with information that communicates trust…
Property Care

BREEZEWAY MASTER CLASS

Join industry veteran, Koryn Okey, as she leads a Breezeway Master Class where she’ll provide a deep dive into key functionality to improve your scheduling process, increase visibility into the progress of your field staff, automate guest communication, and identify efficiency gains for your daily operations….
Technology and Revenue Management

ADVANCED REVENUE MANAGEMENT: PUTTING THE “HOW-TO” AFTER THE “WHY”

The session will focus on the constraints, levers, and the need to mix automation with human oversight that makes revenue management for vacation rentals unique within the travel industry. The session will also present some well-established frameworks for managing rates, minimum length of stay (LOS), discounts…
General Session, Sandestin

A NEW DECADE IN VACATION RENTAL MANAGEMENT

Across panhandle destinations, vacation rental management companies are witnessing a shifting landscape with an influx of new faces, business models, and customer behavior. Industry leaders will be on stage to discuss regional changes, Vacasa’s purchase of Wyndham, new franchise models, preserving our destinations, and the future…
Gatlinburg, General Session

2020: A NEW DECADE OF VACATION RENTAL MANAGEMENT

Vacation rental management companies are witnessing a shifting landscape with an influx of new faces, business models, and customer behavior. Industry leaders will be on stage to discuss regional changes, the competitive environment, new franchise models, preserving our destinations, and the future of vacation rental management…
Technology and Revenue Management

2020 TECHNOLOGY LANDSCAPE

Vacation rental technology has seen a shakeup over the last two years with consolidation and emerging third-party solutions. How are software executives looking at building PM software and how are property managers navigating combining the use of third-party tech products with their PMS? Panel: Scott Butler…
Sandestin, Technology and Revenue Management

2020 TECHNOLOGY LANDSCAPE

Vacation rental technology has seen a shakeup over the last two years with consolidation and emerging third-party solutions. How are software executives looking at building PM software and how are property managers navigating combining the use of third-party tech products with their PMS? Panel: Brett Parry…

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