Gatlinburg Convention Center

Presenters

  • Amber Carpenter

    Consultant

  • Brise Carpenter

    Vice President of Client Success at Navis

  • Ben Edwards

    President of Weatherby Consulting

  • Justin Ford

    Director of Safety and Certifications at Breezeway

  • Amy Hinote

    Founder of VRM Intel Magazine

  • Vanessa Humes

    Sales & Marketing Director, ICND

  • Sue Jones

    Owner of HR4VR

  • Steve Milo

    Founder and CEO of VTrips

  • Michelle Marquis

    Chief Revenue Officer for Lexicon Travel

  • Brooke Pfautz

    Founder & CEO of Vintory

  • Brandon Sauls

    Owner of InterCoastal Net Designs (ICND)

  • Ryan Saylor

    Revenue Manager at Beyond Pricing

  • Jason Sprenkle

    CEO of Key Data

  • Jinnie Templin

    Digital Marketing Specialist for Bluetent

Amber Carpenter

Consultant

Amber Carpenter has been part of the vacation rental industry since 2003. With an early start in the operations and owner relations side of the business, she has spent most of her career on the technology side of the industry. In the last decade, Amber built and sold a web marketing company to Instant Software (now HomeAway Software), she was the VP of eCommerce for Wyndham Vacation Rentals, the Chief Marketing Officer of The St. Joe Company, and most recently was the VP of Product for NAVIS before transitioning back to consulting with global hospitality software teams and tech-enabled vacation rental companies in early 2019.

Brise Carpenter

Vice President of Client Success at Navis

Brise leads a team of 20 top-notch hospitality consultants with more than 280 combined years of experience; as well as Education, Implementation and Technical Support teams. Many on his team are former hotel and vacation rental executives and some are MBAs, but all specialize in helping hospitality professionals drive more top line revenue through better business analytics and optimized team performance. Brise holds a BA in Business Management and Organizational Leadership from George Fox University and an MBA from Concordia University.

Ben Edwards

President of Weatherby Consulting

Ben Edwards is the President of Weatherby Consulting, a company which provides transaction advisory, consulting, and asset management services with proven success in creating opportunities and solutions in the vacation rental industry. They deliver high-impact results, provide partner-level attention and implement tailored solutions to address each of their client’s unique goals and objectives.

As a respected and innovative industry leader, Ben Edwards has been positively affecting the real estate and vacation rental industries for more than 19 years. From managing small resorts, to financial and operational auditing, to opening large scale resort developments, Edwards’s unique background provides a multi-level approach to consulting, transaction and advisory services.

Justin Ford

Director of Safety and Certifications at Breezeway

Justin is Director of Safety & Certification Programs at Breezeway; where he is helping property managers and owners maintain the safety of vacation rental properties.   An international vacation rental safety expert, Justin was the first to elevate awareness of safety in vacation rentals.   Prior to Breezeway, Justin co-founded On the Water in Maine in 2006 and grew the company into the highest-grossing vacation rental company in New England.   A former member of the US Coast Guard and Rockport Fire Department, Justin travels worldwide to share his industry expertise.

Amy Hinote

Founder of VRM Intel Magazine

Amy Hinote is the founder and editor-in-chief of VRM Intel Magazine, which provides news, information and resources for the professionally managed vacation rental industry.

With a background in finance and over 14 years in the vacation rental industry, Hinote has worked with property management companies, technology companies, intermediaries and investors, and provides insider information about the growing vacation rental industry. She also founded the data company, now known as Key Data Dashboard, which provides aggregated market intelligence and reporting for vacation rental managers. Hinote resides between Alabama’s Gulf Coast and Evanston, Illinois.

Vanessa Humes

Sales & Marketing Director, ICND

Vanessa Humes is the Sales & Marketing Director (aka Master of the Universe – really it’s listed on their website) at InterCoastal Net Designs (ICND). When she’s not working on building new relationships and strengthening existing ones, she’s working with the team to make ICND the best it can be. She’s spent the last 10 years of her professional career in the Vacation Rental Industry, but prior worked with major hotel brands in Myrtle Beach. Her passion has been, and always will be, to get more direct bookings for her clients and share successful tactics that can be implemented into any marketing plan.

Sue Jones

Owner of HR4VR

Sue Jones, owner of HR4VR, is passionate about creating human resource programs and services that are strategic in scope and consistent with the goals and objectives of vacation rental clients. Sue’s innovative approach to HR and extensive experience encompasses businesses of all sizes in multiple industries. When addressing the needs of her clients, Sue is especially skilled at transferring her knowledge, skills and abilities across business channels in a personable manner. Sue is a veteran of the US Navy, holds a Master’s Degree in Business Administration from Northeastern University and is both SHRM-SCP and SPHR certified.

Steve Milo

Founder and CEO of VTrips

Steve Milo is the Founder and CEO of VTrips, a growing and innovative property management and rental reservation platform that leverages a proprietary technology system to maximize occupancy, revenue growth, and profitability. VTrips manages 2,000 exclusive vacation rental properties in traditional resort destinations ranging from Florida to Hawaii. Steve is a recognized thought leader regarding the evolution of the highly fragmented vacation rental industry, and he is a regular keynote speaker at leading conferences in North America and Europe.

Michelle Marquis

Chief Revenue Officer for Lexicon Travel

Michelle Marquis is a leader in innovation, strategy, and best practices surrounding the vacation rental industry. She has been instrumental in successfully building other innovative technology-related businesses in this industry for well over a decade. She’s also a frequent speaker at industry events such as the Google Travel Conference, HSMAI, VRMA and Preferred Hotel Group. Michelle loves traveling/exploring, big red wines, and being surrounded by family and friends.

Brooke Pfautz

Founder & CEO of Vintory

Brooke Pfautz is one of the industry’s foremost experts in growing vacation rental inventory. He got his start in the industry 12 years ago when he founded Vantage Resort Realty in Ocean City, MD and took an idea on a napkin to more than 500 properties in just five years. After a successful exit, he went on to grow inventory for other major vacation rental brands as a chief business development officer in Orlando, FL. Most recently, as an executive at a leading vacation rental software company, he saw first-hand through MasterMind groups that he launched and facilitated what worked and what didn’t for the 20 largest and most successful companies on the platform. Today, Brooke runs Vintory, the only outsourced business development agency in the vacation rental industry dedicated entirely to helping professional property managers add new homes to their programs.

Brandon Sauls

Owner of InterCoastal Net Designs (ICND)

Brandon is the Owner of InterCoastal Net Designs (ICND) in Wilmington, NC. ICND is an award-winning web development and digital marketing team that specializes in vacation rentals and real estate companies. Since 1999, ICND has been offering a wide array of web related services, including web design, development, business automation tools, and full service digital marketing.

Ryan Saylor

Revenue Manager at Beyond Pricing

Ryan Saylor is a Revenue Manager at Beyond Pricing, the world’s first dynamic pricing platform for the vacation rental industry. Prior to joining Beyond Pricing, Ryan spent time in hotel revenue management after obtaining a degree from Purdue University in Hospitality & Tourism Management. His previous experience includes independent and branded hotel revenue management, as well as hotel digital marketing, web development, and strategic planning.

Jason Sprenkle

CEO of Key Data

Jason is currently the CEO of Key Data, a business intelligence and benchmarking dashboard used by over 400 of the leading vacation rental companies and resorts around the world. Jason is also an owner of 360 Blue, which manages over 600 luxury homes in the Florida Panhandle and Colorado, and a co-founder of The Sonder Project, an international non-profit whose mission is to strengthen communities through food security, clean water, and education. Previously, Jason was the co-founder and CEO of Glad to Have You (acquired by HomeAway), a luxury real estate developer, and a software attorney.

Jinnie Templin

Digital Marketing Specialist for Bluetent

Jinnie, Digital Marketing Specialist for Bluetent, helps vacation rental property managers optimize their revenue through Bluetent’s industry leading products and services. With experience in website marketing and management, SEO & SEM, social marketing, email marketing, project management, and customer service, Jinnie helps Bluetent’s clients develop and implement effective digital strategies to maximize their business’s digital success.