As Director of Research & Development, Jessica Haywood is responsible for overseeing analytics and methodology, managing pilots, and leading partnership conversations. She also helps set the strategic direction of the R&D department and the company. Prior to joining the R&D team, Jessica served as Senior Operations Analyst and managed market forecasts and special projects for investment, consulting, government, and corporate hotel clients. Jessica earned her Master of Science degree in Travel Industry Management from the University of Hawaii and a bachelor’s degree from the University of North Carolina at Wilmington.
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