A Path to Recovery: Preparing for Business after COVID-19
Session Description:
We will travel and vacation again and professionally managed vacation rentals are poised to be the preferred accommodation option. Focusing now on preparing for a return to business can make the transition easier. Join a group of industry experts as they share best practices for jump starting business when COVID-19 subsides. What will the vacation rental landscape look like? Many expect hyper sensitivity from guests and owners, which managers must adapt to as the industry’s new normal. From more comprehensive housekeeping protocols, to more strategic communication with guests, owners and staff, our panelist of professional property managers will discuss the impact from COVID-19 and share how managers can be best prepared to welcome guests when travel resumes.
Presented by:
Jeremy Gall, Breezeway
Panelists
Jeremy Clayton, Padre Escapes
Jeff Thompson, Benchmark Management, LLC
Mike Harrington, Carolina Retreats
Downloadable Handouts:
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Jeremiah Gall is a serial entrepreneur with a history of delivering great products to vacation rental managers over the past thirteen years. In 2006, Jeremy founded FlipKey.com, and grew the guest-review platform into one of the world’s largest vacation rental businesses before TripAdvisor’s acquisition in 2013. Jeremy is currently the Founder & CEO of Breezeway, a property operations & messaging platform that helps property managers automate their operations and service interactions. Jeremy has shared in-depth analysis of the vacation rental market on national travel shows and publications, and is a regular presenter at VRMA conferences, MIT, and Boston College.