A Macro View of the Impact of COVID-19 on the Vacation Rental Industry
Amy Hinote is the founder and editor-in-chief of VRM Intel Magazine, which provides news, information and resources for the professionally managed vacation rental industry.
With a background in finance and over 14 years in the vacation rental industry, Hinote has worked with property management companies, technology companies, intermediaries and investors, and provides insider information about the growing vacation rental industry. She also founded the data company, now known as Key Data Dashboard, which provides aggregated market intelligence and reporting for vacation rental managers. Hinote resides between Alabama’s Gulf Coast and Evanston, Illinois.
Co Authors :

Simon Lehmann is a world leading expert and opinion leader in the online travel industry. He began his global business career in the logistics and supply chain industry. Afterward, Lehmann moved into the world of airlines and ground handling before ending up in the travel industry.
Lehmann’s main area of focus has been in the private accommodation and vacation rental space. He served as CEO to one of the world’s largest vacation rental companies and was a board member of HomeAway. He holds a BBA from the GSBA, Zurich, with a focus on sales and marketing. Before founding his consulting company, Lehmann served as the CEO to the world’s most respected online travel research and conference company, Phocuswright. In addition to his corporate career, he became a serial angel investor in various online travel startups with an emphasis on short-term rentals and online travel. Lehmann continues to sit on a number of boards in various industries. Some of his passions include inspiring and leading teams and developing and executing strategies which he has translated into public speaking. Lehmann presents for digital travel, vacation rental, and network conferences all around the world. As a public speaker, Lehmann is highly-regarded, vibrant, emotional and authentic, and his wealth of know-how has allowed him to wrap his speaking content with the experiences he has made throughout his career.
Thibault helps vacation and short-term rental companies grow their businesses, serve their customers and build better relationships with property owners and managers by fostering and leading innovative tech and service projects. He is currently working for his own venture RentalPreneurs and for Booking.com.
Cliff Johnson is the Chief Commercial Officer at Rented.com where he leads the growth and revenue management teams by helping property managers optimize the revenue of the homes in their existing portfolio and execute on a sustainable growth strategy. Before joining Rented.com, Cliff served as the Co-Founder of Vacasa for almost a decade. He oversaw the expansion of the company’s portfolio as the COO and later served as the Head of International as they grew to become the largest vacation rental manager in the United States and expanded to 16 countries. In addition to his role at Rented.com, Cliff is an active attorney licensed in Colorado and California and he serves as a board member for Eugene-based nonprofit MAPLE Microdevelopment. He is also an advisor to TripGrid, VirtualKEY, Vector Travel and Dweller – all startups within the travel and housing space and he is an avid promoter of socially conscious businesses and innovation in travel.
Jason is currently the CEO of Key Data, a business intelligence and benchmarking dashboard used by over 400 of the leading vacation rental companies and resorts around the world. Jason is also an owner of 360 Blue, which manages over 600 luxury homes in the Florida Panhandle and Colorado, and a co-founder of The Sonder Project, an international non-profit whose mission is to strengthen communities through food security, clean water, and education. Previously, Jason was the co-founder and CEO of Glad to Have You (acquired by HomeAway), a luxury real estate developer, and a software attorney.